Ph: 07 549 0411


Monday to Friday
8.00am - 5.30pm

Saturday, Sunday & Public Holidays
8.30am - 12 noon


4 Clive Road
Bay Of Plenty

Alert Level 2

All patients will still be offered phone or video appointments. If you don’t think that your doctor will need to examine you, please opt for telehealth. If you feel that being seen in person will make a real difference to the outcome of your consultation, please make an in person face appointment.

Please wait in your car until your appointment time. Reception will send you back to your car if you are early or if your doctor is running late.

Anyone coming into the medical centre MUST wear a mask.

Please bring a maximum of one other person into your appointment.

You MUST scan the QR code or sign in

On arrival you will be asked if you have a new/worsening cough, sore throat, runny nose, new/worsening shortness of breath, fever or diarrhoea. If you have these you will be sent back to your car. PLEASE DO NOT COME INTO THE MEDICAL CENTRE WITH THESE SYMPTOMS. If you have any of these symptoms please CALL on 07 549 0411 and we will set up a way to see you safely.

We know that these are stressful times. Please continue to be kind to yourselves, to each other and to our staff.

Covid 19 Virus


 If you are unwell with a fever, cough, sore throat or have trouble breathing

Do not come in to the practice

We must be proactive in protecting our staff, other patients and the Practice, especially as we move in to winter.

If you have any of the symptoms shown above, please phone us so we can make special arrangements to protect everyone.

Phone 549 0411

Health 365

Get access to your medical records anywhere, anytime from any device linked to the internet.

Health 365 is a secure service provided in conjunction with Katikati Medical Centre and your GP to help you be in control of your health care. 

Using Health 365 you can:

  • Make appointments (Temporarily disabled due to Covid 19)
  • Order repeat prescriptions - and save money with a discounted fee
  • Access your medical history, medications and immunisations
  • Track your results
  • Have a brief email consult with your GP (a fee may be charged)

Ask your GP or at Reception to sign up to Health 365 or fill in this Privacy Statement and drop it back to the Medical Centre to enroll.  To ensure privacy you will need an individual personal email address. You can also be authorised to view the records of other family members - children or dependents.

Test Results

Most routine tests take 72 hours to be reported back and checked by the Doctor although some, such as biopsies or cervical smears, will take longer. Your Doctor will discuss with you as to how you will be advised of the results and when they should be available. Please contact us directly if there are inappropriately long delays.

It is important that you notify us of any changes to your address or contact details so you can be contacted.
Please remember our Reception staff are not qualified to interpret results and are not permitted to give them to patients.