Our receptionists are on duty from 8:00 am to 5:30 pm (Mon - Fri) and 8:30am to 12:00 (Weekends) to take your appointments. Weekend appointments are for emergencies only.
When you phone, it helps if you tell us which Doctor you would like to see and a general description of what you need to see the Doctor for (e.g. maternity check up, insurance medical, sore throat). This allows us to schedule longer appointments if required. Appointments are based on a standard consultation of 15 minutes.
Note that longer appointments and some procedures that use additional materials, will incur additional charges. Please ask for an estimate.
We never like to keep you waiting but sometimes delays are inevitable, especially if your appointment is with the ‘on call’ Doctor, who may be called to an emergency at any time. If any Doctor is held up unexpectedly we will try to keep you informed and you can then decide to keep waiting or to reschedule the appointment for another time.